TLDR
A full screen popup (often on Chrome/Edge) warns of a detected virus and displays a 'Microsoft Support' phone number (e.g. 800 MICROSOFT). The operator convinces the user to install TeamViewer/AnyDesk and then locks the computer requesting...
How it works
A full screen popup (often on Chrome/Edge) warns of a detected virus and displays a 'Microsoft Support' phone number (e.g. 800 MICROSOFT). The operator convinces the user to install TeamViewer/AnyDesk and then locks the computer requesting...
Red flags
- Urgent pressure to click, pay, or share codes immediately.
- A link or sender that does not match the official organization.
- Requests for card data, passwords, OTPs, wallet signatures, or bank transfers.
What to do
- 1Microsoft/Apple NEVER call.
Source
FAQ
Is Tech support scam — popup 'your computer is infected' a real scam pattern?
Yes. Treat the message, call, or payment request as suspicious until you verify it through an official channel.
What are the first warning signs?
Urgent pressure to click, pay, or share codes immediately.; A link or sender that does not match the official organization.; Requests for card data, passwords, OTPs, wallet signatures, or bank transfers.
What should I do first?
Microsoft/Apple NEVER call.
Can LegalAudit check my case?
Yes. Start a free chat and paste the message, link, sender, or payment details for triage.