TLDR
Scammers are impersonating Swiss Post, DHL and DPD with fake parcel notifications, then following up with phone calls to steal sensitive data. This "double phishing" technique exploits trust in familiar brands to harvest credit card...
How it works
Scammers are impersonating Swiss Post, DHL and DPD with fake parcel notifications, then following up with phone calls to steal sensitive data. This "double phishing" technique exploits trust in familiar brands to harvest credit card...
Red flags
- : Unexpected parcel notification asking for payment or personal details Automated message demanding immediate action or offering refunds Unsolicited phone call from "delivery company" asking for verification codes or bank information
What to do
- 1: Never click links in unexpected parcel messages
- 2go directly to the official courier website Hang up on cold calls claiming to be courier services
- 3verify any claim by calling the company directly using the official number Report suspicious messages to the NCSC at antiphishing@ncsc.admin.ch and warn family and friends
Source
ncsc-switzerland
Source reviewed by Mythos Forensic Team
https://www.ncsc.admin.ch/ncsc/en/home/aktuell/im-fokus/2026/wochenrueckblick_18.htmlFAQ
Is Parcel Phishing Alert: 'Double Phishing' Threat Combines Fake Delivery Notifications with Phone Scams a real scam pattern?
Yes. Treat the message, call, or payment request as suspicious until you verify it through an official channel.
What are the first warning signs?
: Unexpected parcel notification asking for payment or personal details Automated message demanding immediate action or offering refunds Unsolicited phone call from "delivery company" asking for verification codes or bank information
What should I do first?
: Never click links in unexpected parcel messages; go directly to the official courier website Hang up on cold calls claiming to be courier services; verify any claim by calling the company directly using the official number Report suspicious messages to the NCSC at antiphishing@ncsc.admin.ch and warn family and friends
Can LegalAudit check my case?
Yes. Start a free chat and paste the message, link, sender, or payment details for triage.