TLDR
Victim receives email 'Geek Squad / Norton / McAfee auto renewal $349.99 charged' with a callback number. Calling reaches a scammer who offers a 'refund', then claims to have accidentally credited $35,000 and demands the victim wire back...
How it works
Victim receives email 'Geek Squad / Norton / McAfee auto renewal $349.99 charged' with a callback number. Calling reaches a scammer who offers a 'refund', then claims to have accidentally credited $35,000 and demands the victim wire back...
Red flags
- Urgent pressure to click, pay, or share codes immediately.
- A link or sender that does not match the official organization.
- Requests for card data, passwords, OTPs, wallet signatures, or bank transfers.
What to do
- 1FBI IC3 reports $1.46B in tech support losses 2024, average loss for 60+ victims $33K.
- 2WHAT TO DO: check card statement directly, never call numbers in email, never share screen with unknown caller.
Source
FAQ
Is Tech support refund / callback scam — fake invoice phishing a real scam pattern?
Yes. Treat the message, call, or payment request as suspicious until you verify it through an official channel.
What are the first warning signs?
Urgent pressure to click, pay, or share codes immediately.; A link or sender that does not match the official organization.; Requests for card data, passwords, OTPs, wallet signatures, or bank transfers.
What should I do first?
FBI IC3 reports $1.46B in tech support losses 2024, average loss for 60+ victims $33K.; WHAT TO DO: check card statement directly, never call numbers in email, never share screen with unknown caller.
Can LegalAudit check my case?
Yes. Start a free chat and paste the message, link, sender, or payment details for triage.