TLDR
Call from the 'loyalty department' of Movistar, Vodafone or Orange offering a 40 60% discount on the bill or a free speed upgrade. They ask for DNI, IBAN and a verbal signature on a recorded contract. In reality, the operator is switched...
How it works
Call from the 'loyalty department' of Movistar, Vodafone or Orange offering a 40 60% discount on the bill or a free speed upgrade. They ask for DNI, IBAN and a verbal signature on a recorded contract. In reality, the operator is switched...
Red flags
- Urgent pressure to click, pay, or share codes immediately.
- A link or sender that does not match the official organization.
- Requests for card data, passwords, OTPs, wallet signatures, or bank transfers.
What to do
- 1WHAT TO DO: hang up, verify the offer by calling 1004 (Movistar), 22123 (Vodafone), 1470 (Orange).
- 2IF YOU ARE A VICTIM: cancel porting within 14 days (right of withdrawal), report to the OCU, OMIC and CNMC.
Source
FAQ
Is Fake Movistar / Vodafone technician — fiber bonus in exchange for IBAN a real scam pattern?
Yes. Treat the message, call, or payment request as suspicious until you verify it through an official channel.
What are the first warning signs?
Urgent pressure to click, pay, or share codes immediately.; A link or sender that does not match the official organization.; Requests for card data, passwords, OTPs, wallet signatures, or bank transfers.
What should I do first?
WHAT TO DO: hang up, verify the offer by calling 1004 (Movistar), 22123 (Vodafone), 1470 (Orange).; IF YOU ARE A VICTIM: cancel porting within 14 days (right of withdrawal), report to the OCU, OMIC and CNMC.
Can LegalAudit check my case?
Yes. Start a free chat and paste the message, link, sender, or payment details for triage.