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TLDR
Steam hardware buyers across Europe are being warned: a cyberattack on logistics provider CEVA Logistics exposed names, home addresses, phone numbers, and order details for anyone who received a Steam Deck, Steam Controller, or Steam...
How it works
Steam hardware buyers across Europe are being warned: a cyberattack on logistics provider CEVA Logistics exposed names, home addresses, phone numbers, and order details for anyone who received a Steam Deck, Steam Controller, or Steam...
Red flags
- Unsolicited email, SMS, or call about a recent Steam hardware order asking for a small customs or redelivery fee. A message that knows your real name, address, and exact product, then asks you to sign in or click a link to "verify" the delivery. Any contact claiming to be Steam Support via email, Steam Chat, or Discord (Valve only handles issues through its help page). What to do Treat every unsolicited message about a recent Steam delivery as suspicious, even if the details look accurate. Enable Steam Guard two factor authentication and use a strong, unique password for your Steam account. Verify any order issue directly by going
What to do
- 1A message that knows your real name, address, and exact product, then asks you to sign in or click a link to "verify" the delivery.
- 2Verify any order issue directly by going
Source
malwarebytes
Source reviewed by Mythos Forensic Team
https://www.malwarebytes.com/blog/data-breaches/2026/08/valve-warns-steam-hardware-buyers-expect-fake-delivery-scamsFAQ
Is Valve Steam hardware data breach triggers wave of fake delivery scams in Europe a real scam pattern?
Yes. Treat the message, call, or payment request as suspicious until you verify it through an official channel.
What are the first warning signs?
Unsolicited email, SMS, or call about a recent Steam hardware order asking for a small customs or redelivery fee. A message that knows your real name, address, and exact product, then asks you to sign in or click a link to "verify" the delivery. Any contact claiming to be Steam Support via email, Steam Chat, or Discord (Valve only handles issues through its help page). What to do Treat every unsolicited message about a recent Steam delivery as suspicious, even if the details look accurate. Enable Steam Guard two factor authentication and use a strong, unique password for your Steam account. Verify any order issue directly by going
What should I do first?
A message that knows your real name, address, and exact product, then asks you to sign in or click a link to "verify" the delivery.; Verify any order issue directly by going
Can LegalAudit check my case?
Yes. Start a free chat and paste the message, link, sender, or payment details for triage.